Q: I would like to leave the driver some special instructions about my delivery, where can I do this?
A: Any Driver Instructions are greatly appreciated!
Please email us at email@example.com if our drivers need any instructions.
Q: WHERE do you deliver?
A: We currently deliver to all areas of Regina, White City and Radville weekly and biweekly we deliver to: Weyburn, Milestone, Estevan, and Ogema/Pangman. We are always looking for new communities to deliver to. So, if we don't deliver to your area, please contact us
Q: WHEN do you deliver?
Every Tuesday we delivery to Radville, White City, Pilot Butte, Balgonie, and biweekly on Tuesdays we deliver to Weyburn, Milestone, & Pangman. Every other Wednesday we deliver to Estevan. In Regina, we have three delivery routes on Thursday (afternoon, late afternoon and evening). When your particular delivery occurs depends on where you live in the city.
Thurs Afternoon (East, South & Downtown Regina) Deliveries occur approximately between 12:30pm - 4:00pm
Thurs Evening (East, South & Downtown Regina) Deliveries occur approximately between 5:30pm - 9:30pm
Thursday Late Afternoon deliveries occur approximately between 2:30pm - 6:30pm
Q: How do you handle Apartment Buildings or condos?
A: We do deliver to apartment buildings and condos.
We do prefer to deliver to the first floor. Ideally if there is a 24 hour desk/concierge we will leave the delivery with them. (We do request that the customer make them aware that we will be making a delivery.)
If it is a secured building we may need a door code/call box number to enter the building. If possible a cooler placed in a specific area would be helpful to leave your delivery.
We will definitely work with you to make the delivery go as smooth as possible.
Q: How often can I receive a delivery in a week?
A: At the moment, if you live in Regina, Radville & White City and area, we would be able to deliver to you once per week. In other areas, we have specific drop off locations which we deliver to bi-weekly. Please email firstname.lastname@example.org for more information.
Q: What if I am not home on my delivery day?
A: Not a problem! A few of our customers are not able to be home, so we suggest that either a cooler, large enough for your delivery, be placed in a specific area for your driver to leave your delivery in or to arrange to have your bin dropped off at a neighbours.
Q: What if I go on vacation or need to stop an order?
A: If you need to stop an order for any reason, we just ask that you click on the "Skip Order" tab. Enter the date you will be leaving and the date you will return. Click "Save."
If for any reason it is after your cut off, (family emergency, etc.) Please email us, email@example.com or contact us by phone and we will do our best to stop the delivery for you. (306-352-3835)
Q: Can I pick my delivery day and time?
A: We work hard to keep our carbon footprint to a minimum and to make our delivery routes as efficient as possible. So we currently do not offer the option of picking your delivery day or time.
Q: Do you deliver to other places besides homes?
A: Yes, we deliver to apartment buildings, condos, and even your place of business.
Do you still have questions, not covered here? Click Here.